1. What types of dresses do you offer?
We offer a wide range of dresses, including bridal wear, formal outfits, party wear, and rental dresses for various occasions. Whether you’re looking for traditional Pakistani bridal dresses or elegant contemporary designs, we have something for everyone.
2. How does the rental process work?
Our rental process is simple! Browse our collection of rental dresses, select your preferred outfit, and provide us with your event date and sizing details. After placing your order, we’ll deliver the dress to your doorstep. Once the event is over, you can return it following our easy return guidelines.
3. Can I customize a bridal dress?
Yes, we offer customization options for our bridal dresses. You can choose your preferred color, size, and embellishments to ensure your dress is exactly how you envision it. Contact us for more details about customization timelines and costs.
4. Do you offer international shipping?
Yes, we ship our dresses internationally! Delivery times and shipping charges depend on your location. Contact us for specific details if you’re placing an order outside Pakistan.
5. What is your return policy?
For purchased dresses, we accept returns within 7 days of delivery, provided the dress is unworn, unwashed, and in its original condition. However, customized and rental dresses are non-returnable. Please review our detailed return policy for more information.
6. How do I know my size for rental dresses?
We provide a detailed size chart for all our dresses to help you find the perfect fit. If you’re unsure, feel free to contact us, and our team will guide you through the sizing process. For rentals, minor adjustments can be accommodated.
7. How far in advance should I book a rental dress?
We recommend booking your rental dress at least 2-3 weeks in advance to ensure availability and timely delivery. For peak wedding seasons, booking earlier is advised to secure your desired outfit.
8. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, bank transfers, and cash on delivery (within Pakistan). International customers can use secure online payment gateways.
9. Can I schedule a fitting appointment?
Yes, you can schedule a fitting appointment with us to try on dresses before making a final decision. Contact our team to arrange an appointment at a convenient time.
10. How do I care for rental dresses before returning them?
We ask that you take care of the dress during your rental period. Avoid using strong perfumes or exposing the dress to stains. There’s no need to clean it before returning—we handle professional cleaning to maintain the dress for future rentals.